Privacy Policy

MAC Electrical Contractors (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

MAC Electrical Contractors is the data controller for personal information collected through this website and our services. If you have any questions about this policy or how we handle your data, please contact us:

• Email: tim@mac-electrical.co.uk
• Phone: 07896 249965

2. What Data We Collect

We may collect the following personal data when you use our website or contact us:

• Identity data: first name, last name
• Contact data: email address, telephone number
• Enquiry data: the content of messages you send us via the contact form
• Technical data: IP address, browser type and version, pages visited, and time spent on the site (collected via standard server logs or analytics tools)

We do not collect any special category data (such as health information, financial details, or government identifiers) through this website.

3. How We Use Your Data

We use your personal data for the following purposes:

We will never sell your personal data to third parties or use it for unsolicited marketing without your explicit consent.

4. How Long We Keep Your Data

We retain personal data only for as long as necessary:

• Enquiries that do not result in a contract: up to 12 months
• Client records relating to completed work: up to 7 years (in line with HMRC requirements)
• Electrical certification records: for the life of the installation or as required by regulation

5. Who We Share Your Data With

We do not sell or rent your data. We may share it with:

• Vercel — our website hosting provider, which may process technical data (such as IP addresses and request logs) as part of serving the site. Vercel operates data centres in Europe and the US and is GDPR-compliant.
• Postmark (Wildbit LLC) — our transactional email provider, which processes your contact form submission in order to deliver your enquiry to us. Postmark is GDPR-compliant and operates under a data processing agreement.
• Our accountants or legal advisers where required
• Regulatory bodies or law enforcement agencies where we are legally required to do so

All third parties we work with are required to handle your data securely and in accordance with UK GDPR.

6. Cookies & Analytics

This website uses Vercel Analytics to help us understand how visitors use the site (for example, which pages are visited and how long is spent on them). Vercel Analytics is designed to be privacy-friendly: it does not use cookies, does not track individuals across sites, and does not collect personally identifiable information. Data is aggregated and used solely to improve the performance and content of this website.

We do not use advertising or third-party tracking cookies. If this changes, we will update this policy and request your consent where required by law.

7. Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data (“right to be forgotten”), where no legal obligation requires us to retain it
• Restrict processing of your data in certain circumstances
• Object to processing based on legitimate interests
• Data portability — receive your data in a machine-readable format

To exercise any of these rights, please contact us at tim@mac-electrical.co.uk. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.

8. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. Our website is served over HTTPS and contact form submissions are transmitted securely.

9. Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page will always reflect when it was last revised. Significant changes will be communicated where appropriate.

10. Contact Us

If you have any questions about this policy or how we handle your data, please get in touch:

• Email: tim@mac-electrical.co.uk
• Phone: 07896 249965